In order to be eligible for a refund or exchange, you have to return the product within 7 calendar days of your purchase. The product must be in the same condition that you received it and undamaged in any way.
After we receive your item, our team of professionals will inspect it and process your refund or exchange. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement. If the product is damaged in any way, or you have initiated the return after 7 calendar days have passed, you will not be eligible for a refund or exchange.
If anything is unclear or you have more questions, feel free to contact our customer support team.
Sincerely,
Kareem & Eboni Devine
DevineTOUCH & Co.
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